Some of our inflatables have built-in rain covers. We also offer a free of charge cancellation due to bad weather. If the weather is bad and you no longer want the inflatable, you can cancel the booking by calling us by 8:00am on the day of hire you don't have to pay nothing!! For safety reasons.check the local weather forecast in your areas.
We normally deliver in the morning and collect in the evening but we try to be as flexible as possible so please ask at the time of booking. Our normal drop off times are between 7:00am - 12:00am and our normal pick up times are between 5:00pm - 9:00pm but this can vary depending on the time of year. Inflatables must have enough light if used in the dark for safety reasons.
The inflatables are delivered on a sack trolley. We need clear access for this (minimum width of 3ft). Please ensure that access to your gardens are free of obstacles. We will need access to an electricity power point within 50 metres. If the access is unsuitable, we reserve the right to cancel the booking.
Inflatables outdoors need to be on a flat grass so that they can be staked down. If the access is unsuitable, we reserve the right to cancel the booking (slight slope is fine).
Yes, we set up inflatables indoors for all types of indoor venues. We provide sand bags in this situation to secure the inflatable. You will need to check the height of the ceiling at your venue to ensure that the inflatable you have chosen will fit.
All of our inflatables are regularly inspected and tested and have current safety certificates. All of our electrical equipment is also regularly inspected and tested.
We do have insurance which would cover any accidents which were our fault, such as equipment failure or failing to install the inflatable properly. You are responsible for the supervision of the inflatable during the hiring period. We will get you to sign a disclaimer form so that both parties are happy with the hire.
